|Boiler Manufacturers set the standard for repairs on their boilers. Some boiler manufacturers use direct labour to carry out repair work on their products and others choose to use a network of agencies.
When an appliance is under warranty we are required to attend to the job
within 24 hours of receiving notification. We are expected to send an engineer with knowledge of the appliance and also carrying all major components in his
vehicle in order to achieve a high first visit fix rate.